Physician Identity, Role(s) and Contact Information

Identity

The Connect Care clinical information system (CIS) uses a “provider registry” to store information about clinicians using the CIS. The registry is also a source of information that affects how CIS user roles and permissions are set up, how providers can find and communicate with one another, and how things like preference lists and referrals work.

It is important that this information be correct. Connect Care Phone Book information, for example, impacts how letter head and signature blocks display in communications and after-visit summaries. Early Connect Care access is a perfect time to validate information about oneself. We recommend checking and correcting information in three places:

  1. AHS Network User Information (iam.ahs.ca),
  2. Connect Care Registry (Phone Book) information,
  3. Connect Care Physician Template information

Brief instructions explain how to complete these three tasks:

If self-help does not work or is not possible, contact IT Service Desk (877-311-4300).

Roles

Most physicians work within a primary care or specialty service and are well served by the Connect Care department, role and user template assigned to the specialty. Some physicians work in multiple facilities or specialties (e.g. Nephrology and General Internal Medicine) and can function well by changing departments (contexts) on the fly.

Some physicians work in two or more specialty areas that use different CIS modules. The emergency module (ASAP), for example, is not like the critical care user interface. If one needs to switch between different modules for different roles (e.g. ER physician and Critical Care physician), then more than one "sub-template" needs to be added to one's Connect Care physician record.

Connect Care has made these configuration changes for dual-role physicians already known. Still, some multi-role physicians could be missed. Medical Affairs facilitates changes to physician roles and profiles.