Communication and Coordination

The Connect Care clinical information system is much more than a typical electronic health record. It seeks to improve continuity of information, relationships and intent in service of a more coherent, coordinated and rewarding healthcare experience for patients and providers alike.

Relational continuity is supported by robust communication, task management, team management and care coordination tools. These include messaging, routing, alerting, telephony, and telehealth capabilities. And relational continuity needs to bridge contexts both where Connect Care is, and is not, the record of care.

Communication and coordination tools include:

  • Secure chat
  • Secure electronic mail
  • Individual and Group Task Management
  • Alerts and reminders
  • Handoffs
  • eConsults and eVisits
  • Legacy communications (Fax, Email, Mail, Telephone)