Cancer Care Alberta (CCA) Supports

Connect Care Launch 5 will include the provincial program Cancer Care Alberta (CCA). This section provides essential pre- and post-launch information for CCA prescribers and physician leaders.

PRE-LAUNCH - Connect Care Implementation Info for CCA Prescribers (click to expand/collapse)

Connect Care Implementation Timeline

Cancer Care Alberta will implement Connect Care as a provincial program with Launch 5 on November 6, 2022. For specific readiness and training dates relevant to CCA prescribers, see the infographic. For a list of essential pre-launch actions for all prescribers in Launch 5, see the Countdown Checklist.

Readiness and Implementation Activities

There will be Conversion Walkthrough sessions September 19-29, 2022 to support prescribers in preparation for oncology conversion activities. Conversion of treatment and therapy plans will be reviewed with an opportunity to ask questions. The below linked document contains the details for these sessions.

Oncology Supported Workflow Practice (SWP) sessions for prescribers are also coming in late September to October for "hands to keyboard" practice to CCA sites, where end users can put into practice what they have learned during their in-class training. See the below linked document for links to register for these SWP sessions.

Launch Supports for CCA Prescribers

Prescriber launch supports are available during the launch period, approximately 1 week before launch and up to 4 weeks post-launch. They are organized into four tiers, to be used sequentially:

  1. Peers and Super Users (first point of contact)

  2. Site Drop-in Centres (troubleshooting on location)

  3. Virtual Drop-in Centre (help for more complex issues)

  4. CMIO Leaders on Call (for escalated issues)

At any level, a Helpdesk ( call or online request may be required. Helpdesk can facilitate additional assistance for device, network, access, mobility, dictation, and other technology problems.

For more info, visit the Launch Supports section of this Manual (

PRE-LAUNCH - Connect Care Implementation Info for CCA Physician Leaders (click to expand/collapse)

Readiness Playbook Summaries

POST-LAUNCH - Connect Care Info for CCA Prescribers (click to expand/collapse)

[Content coming soon.]

Additional Resources (click to expand/collapse)

For more information about Connect Care, see other sections of this Manual, as well as the following resources: