Cancer Care Alberta (CCA) Supports

Connect Care Launch 5 will include the provincial program Cancer Care Alberta (CCA). This section provides essential pre- and post-launch information for CCA prescribers and physician leaders.

PRE-LAUNCH - Connect Care Implementation Info for CCA Prescribers (click to expand/collapse)

Connect Care Implementation Timeline

Cancer Care Alberta will implement Connect Care as a provincial program with Launch 5 on November 6, 2022. For specific readiness and training dates relevant to CCA prescribers, see the infographic. For a list of essential pre-launch actions for all prescribers in Launch 5, see the Countdown Checklist.

Readiness and Implementation Activities

There will be Conversion Walkthrough sessions September 19-29, 2022 to support prescribers in preparation for oncology conversion activities. Conversion of treatment and therapy plans will be reviewed with an opportunity to ask questions. The below linked document contains the details for these sessions.

Oncology Supported Workflow Practice (SWP) sessions for prescribers are also coming in late September to October for "hands to keyboard" practice to CCA sites, where end users can put into practice what they have learned during their in-class training. See the below linked document for links to register for these SWP sessions.

Next Steps for Ordering Bladder Instillations in Connect Care

Once live on Connect Care, bladder instillations to be administered at CCA sites or at a Day Medicine site implementing Connect Care (Red Deer Regional Hospital) will need to be ordered by the urologist as a therapy plan in the Connect Care system. Faxed orders will no longer be accepted and CCA Nurses/Day Medicine Nurses will not be able to transcribe these orders into Connect Care.

Therapy plan conversion work will begin on October 11, whereby CCA Nurses will enter in the therapy plans; in Red Deer, this work will be done by Day Medicine Nurses. To ensure your patients’ orders continue to stay active and for your patients to receive treatment, you will need to review and sign the therapy plans. During the conversion period, we highly encourage you to take this opportunity to practice entering a few therapy plans while multiple supports are present.

To support you with this transition, please see the below resources:

  • CCC BCG Therapy Plan Prescriber Letter (Launch 5) – Outlines the action items required for Urologists to ensure their patients’ orders continue to stay active and receive treatment.

  • Therapy Plan Tipsheet (Launch 5) – Outlines the steps to review and sign a therapy plan during conversion, as well as details on how to sign up for prescriber-led support sessions on ordering therapy plans.

  • Cancer Staging Tipsheet Outlines how to complete staging in Connect Care.

For any questions or if you require more information, please email

Launch Supports for CCA Prescribers

Prescriber launch supports are available during the launch period, approximately 1-2 weeks before launch and up to 4 weeks post-launch. They are organized into four tiers, to be used sequentially:

  1. Peers and Super Users (first point of contact)

  2. Site Drop-in Centres (troubleshooting on location)

  3. Virtual Drop-in Centre (help for more complex issues)

  4. CMIO Leaders on Call (for escalated issues)

At any level, a Helpdesk ( call or online request may be required. Helpdesk can facilitate additional assistance for device, network, access, mobility, dictation, and other technology problems.

For more info, visit the Launch Supports section of this Manual (

POST-LAUNCH - Connect Care Info for CCA Prescribers (click to expand/collapse)

[Content coming soon.]

Additional Resources (click to expand/collapse)

For more information about Connect Care, see other sections of this Manual, as well as the following resources: