Super User On-Call Guide

Super Users have dedicated time scheduled for support of relevant clinical user groups, with these schedules concentrated on the weeks immediately post-launch. Schedules will be linked here when available.

From week 2 post-launch forward, Super Users are embedded in specialty area activities. They are known to department and division leads, together with hours remaining in their assignments. Please confirm Super User availability with local medical leadership.

Super Users attached to a current Wave Launch should familiarize themselves with the Launch Supports (launchhelp.connect-care.ca) section of this manual.

See Site-specific sub-sections of the Launch Supports section for more details about call schedules and locations.

Resources