The Connect Care clinical information system (CIS) has sophisticated printing controls. They are also complicated and can be confusing. This is because the CIS automatically routes label print-jobs to label printers, facsimile printing to RightFax, prescriptions to local printers, etc. Moreover, print tasks need to route to exactly the right printer for a particular computer or clinical area.
Physicians should not have to worry about printing from AHS workstations, as the mapping will be set. The tips below focus on how to initiate and control printing. Other tips advise about how to print from personal devices.
It is unlikely that a personal computing device (notebook, tablet or iPad) will be able to find or map to nearby printers in clinical practice areas. Even if a list of networked printers can be produced, it is unlikely that the necessary permissions or drivers will be available to BYOD users. There is a work-around if a report (e.g. After Visit Summary) needs to be printed or saved for printing:
- Initiate a print command.
- Look for the "Microsoft Print to PDF" printer name from the list of available printers.
- When prompted with a dialog seeking a location to save the pdf file, click on the drop-down list to the right of "Save in:" and select the storage device for your personal device, then seeking out the desired folder and giving the pdf file an appropriate name.
- The locally stored pdf file can be opened at an appropriate time and place and then printed to paper from the personal device.
- --> it is essential that this workflow only be performed with approved personal devices having encrypted storage; and that pdf files be deleted as soon as the purpose (e.g. billing data transfer) is complete.
- Tip: Printing from Personal Devices
Some physicians print labels to use with third-parting professional billing sheets, special consent forms, or other objects requiring patient identification.
Sometimes it is useful to print or save specific elements of a patient's chart, such as a medication and allergy list. Many such topic summaries can be printed directly from the Patient Lists activity. The sequence is similar for all chart reports that can be viewed in the lower panel of the list activity when a patient name is selected.
Clinical documentation objects (notes, reports, letters, media) are best printed from the various parts of the Chart Review activity (all contexts).