“MyLearningLink” (MLL) is Alberta Health Services’ (AHS) online learning management platform. It facilitates the registration, scheduling, delivery, completion tracking and assessments (End User Proficiency Assessments, or EUPAs) for Connect Care training. A short (4 min) demonstration covers key information for physicians:

Accessing MLL

Valid AHS userid and password are needed ("Healthy" network credentials; same as those used for AHS email; see Access for more information). Any of the following Internet shortcuts will work from any location (inside and outside AHS) for logon to MLL:

MyLearningLink is optimized for Windows computers on AHS networks. Not all physicians use Windows computers on AHS networks. Physicians using personal devices are advised to use the Chrome internet browser configured as described in a step-by-step tip sheet:

Finding and Registering for Required Courses

Prescribers can find required Connect Care courses by clicking the "Required Courses" tab within the "Learning Home" section of MLL. Find supplemental eLearnings by searching in the "Courses & Registration" section of MLL for course titles containing the keyword "CMIO". Short tips illustrate how to find Basic and Personalization required courses.

Completing Courses

A nice feature of MLL is that it can automatically record when an online self-directed learning course has been completed. Unfortunately, this does not always work and so courses may not move from registered to completed status. Follow the Chrome browser configuration tips for the best chance of success on non-AHS computers.

Completing Assessments

Some courses prepare you to take an "End User Proficiency Assessment" (EUPA). These are found just like other courses in MLL (e.g., in "Required Courses", search for "Epic - " courses and register for the desired EUPA). Follow the provided instructions carefully, including how to have both the EUPA and a Connect Care environment open at the same time. It is important to work through EUPA questions all the way to the end, note whether a pass score is attained or not, and close the EUPA as instructed.

Unsuccessful EUPAs

The EUPA must be completed with a minimum score of 80% before participants can proceed in training through personalization to optimization. A EUPA pass is also required to gain access to the production Connect Care environment.

While progressing through the EUPA, participants are advised if a response is correct or incorrect. References to learning materials make it easy to review a missed concept or skill. If unsuccessful at the end of the EUPA, it is possible to re-take as soon as one is ready to try again. If struggling, please contact to arrange extra help.

Unrecorded EUPAs

Difficulties have been reported when physicians seek complete and pass a EUPA but MLL fails to record this automatically. There may be problems at the level of the network, computer or browser. We do not want physicians to be inconvenienced.

To check whether a EUPA moved to "Pass", log out of My Learning Link, refresh the browser and log back in. Click on the Completed tab under Learning Home. The completion date will display beside the course name.

If, despite following the Using MyLearningLink Tip, a Pass assessment does not get credited, contact the MyLearningLink Support Centre ( immediately with the Subject Line: “EUPA Move to Pass”. In the body of the message, provide your name, email address, course name (EUPA), session number and final grade. Alternately, physicians can use an "Attestation" to document your their EUPA completion and grade. This will allow progression to production access and the next stage of training.

For physicians who need additional training support while using personal devices, contact:

Supplemental eLearnings

Basic, personalization and optimization training courses are supplemented with eLearning videos. These are short illustrations of workflows or features, usually sensitive to a particular specialty.