Independent Learning Basic Training

In order to participate in your independent learning basic training, review the following:

1. Preparing for Training

In order to participate in your independent learning session, you must have:

  • Remote Access FOB – If you do not already have a security token to enable remote computer access, you will receive an email from AHS IT with instructions on how to configure this. If you have not received these instructions, please refer to the Remote Access page of this Manual.

  • Citrix Workspace – Installation of this app allows you to access Connect Care through your home or non-AHS computer. For more information, refer to the Accessing Connect Care page of this Manual.

  • Dual Monitors – We recommend you have access to two screens in order to get the most benefit from this session.

    • If you do not have dual monitors, we suggest you use your computer or laptop to connect to the Connect Care training environment plus an iPad or similar device to connect to the virtual session.

    • If you do not have an additional device, you may be able to successfully re-size the virtual session and Connect Care training environment windows to fit within one screen, but it is not ideal in terms of functionality.

2. MyLearningLink

To find your required courses, sign in to MyLearningLink using your AHS username and password at Click on "Required Courses" to find all of the components required to complete your Connect Care training.

Additional resources for MyLearningLink:

3. Pre-Class eLearnings

We recommend you complete the videos found in MyLearningLink under “Required Courses” > “Basic Training” > “eLearnings - Before Class” prior to attending basic training. To watch these learning videos, a computer, laptop or tablet device will work best.

4. Starting Your Training

This video combined with our Getting Started with Virtual Training Guide walks you through accessing the Connect Care training environment. Complete this work before you begin your independent learning to ensure you have access. If you have questions, email

You can pause or rewind your independent learning session at any time.

  • You will find the self-guided videos for your assigned role(s) in MyLearningLink under "Required Courses" > “Basic Training”.

  • We recommend you move through the courses in order and have access to the training environment while you work through the content.

  • Log in to the training environment using the below specific ACE training environment and generic login for your independent learning. Your username will be letters specific to your track, followed by a two-digit number (e.g., PED15), you can choose any number from 01 to 19 (note: ## indicates where the two-digit number between 01 and 19 goes, your username will not have a pound sign):

    • Environment: ACE5-8

    • Username:

      • Addiction & Mental Health: AMH##

      • Ambulatory: AMBMD##

      • Anesthesia: ANPROV##

      • Cardiology: CVMD##

      • Critical Care – Adult: ICU##

      • Critical Care – NICU: NICU##

      • Critical Care – PICU: PICU##

      • Emergency Medicine: EDMD##

      • Diagnostic Imaging: NIR##

      • Lumens: GIMD##

      • Inpatient Admitting and Consulting: IP##

      • Obstetrics & Gynecology: OBGYN##

      • Pediatrics: PED##

      • Oncology:

        • Hematology and Pediatric Oncology: PEDONC##

        • Bone Marrow Transplant: BMT##

        • Medical Oncology: MEDONC##

        • Oncology Supplemental: MEDONC##

        • Radiation Oncology: RADONC##

      • Anatomical Pathology: APPATH##

      • Clinical Pathology: CPPATH##

      • Hematopathology: PATH##

      • Rural Medicine: RUR##

      • Surgery: SUR##

    • Password: train

If you have questions or are struggling, please email us at