4. Personalization, Dragon Medical One (DMO) and Login Lab
Now that you have completed your initial training and EUPA, if you haven’t already registered for a personalization course, please go to MyLearningLink and register. The personalization course is an opportunity to create preferences and shortcuts in Connect Care, and is integral to the efficient and specialty-specific use of the system. We are providing personalization instructor-led courses via Zoom.
To register for an upcoming session, please self-register via MyLearningLink:
Dragon Medical One is the provincial front-end speech recognition solution which uses your voice to securely capture the patient story more naturally and efficiently – anywhere, anytime directly into Connect Care. DMO is embedded and launched from within Connect Care capturing speech through the use of a mobile device application (PowerMic Mobile - PMM), USB microphone or headset.
To register for an upcoming session, please self-register via MyLearningLink:
It is CRITICAL you check your login for Connect Care before personalization class and prior to the date you require access to Connect Care. To do so, you will need to:
Make sure you have completed your EUPA and OOBB assessments as outlined above.
Open the Connect Care Production (PRD) environment from Citrix My Apps folder (https://myapps.albertahealthservices.ca/).
On the Hyperspace login screen, enter your AHS username and password. If you have multiple “jobs” available, please repeat the next steps for each job.
In the department screen, select your zonal virtual clinical department (e.g., Edmonton Zone Cardiology, Calgary Zone Pediatrics).
Once in, click the Epic button, select "Help", followed up by "CMIO Login Labs Info", and review the details for accuracy:
User record – Ensure your name is spelled correctly.
Provider Record – Check the Provider Record (name) and Provider type is correct (physician, nurse practitioner, etc.).
Template and Sub template - Use the Role Mapping Table as a guide.
If you’re unable to log in to Hyperspace, please call the IT Service Desk & Solution Centre 1-877-311-4300 and identify that you have a CMIO role and are unable to log in to Hyperspace to complete your login lab.
If you have questions or are struggling, please email us at help.cmio@ahs.ca.