Access to Epic UserWeb

While Epic Systems software is but one part of the Connect Care clinical information system (CIS), it provides core database, integration user interface functions. Understanding the Epic ecosystem can make a big difference to CIS users who want to take full advantage of the Connect Care offering.

A wealth of user support resources and user-to-user assistance is available through Epic's "UserWeb" (userweb.epic.com). Epic's online forums include dedicated Canadian channels where other physicians share questions and know-how.

The UserWeb is available to all Connect Care users, but requires registration for an account:

Among the most useful UserWeb resources is a large collection of self-directed online demonstrations and mini e-learnings. Some of these can be accessed by direct links, again contingent upon having a UserWeb account. Although Epic is rapidly converting its interactive videos, some older demonstrations may still use Flash.