Virtual Personalization Training

In order to participate in your virtual personalization training, review the following:

1. Complete your EUPA

You MUST complete your EUPA in order to get access to Connect Care. This assessment MUST be completed NO LESS than 48 hours prior to your Personalization session.

The EUPA must be completed with a minimum score of 80%. You must complete the EUPA before you obtain access to Connect Care. If you have completed your EUPA but the system did not move you to PASS, please click here to complete a 10-second attestation and we will update our records.

What if I am not successful in passing my EUPA?

During your EUPA, the system will advise you on if your response is correct or incorrect. It will also provide you a reference to your learning materials to make it easy for your review. If you are unsuccessful with the EUPA, you can take it as soon as you're ready to try it again. If you have questions or are struggling, please email us at help.cmio@ahs.ca to arrange extra help.

2. Preparing for Training

In order to participate in your virtual training session, you must have:

For assistance with mobility questions or installing apps, please email: ConnectCare.Mobility@ahs.ca.

3. Starting Your Training

We have scheduled your training session to accommodate lifestyle breaks and allow adequate time to complete your personalization training session.

If you have questions or are struggling, please email us at help.cmio@ahs.ca.

PRD Practice Patients for Personalization

All personalization work is done in PRD and not PLY. CMIO practice patients are available in PRD for personalization work. Please do not sign orders, referrals, etc. for any practice patients while in PRD. 

To find a CMIO practice patient: