COVID-19 Connect Care Workflows

This section gathers ideas about how to integrate Connect Care clinical content into workflows that support care of patients with COVID-19 illness.

Please see the COVID-19 Content page for information about testing, assessment, treatment guidance, order sets, documentation and other supports specifically designed to address the needs of COVID care, and the COVID-19 Resources page for links to supporting clinical guidance and protocols.

Initial Assessment

Ordering COVID-19 Tests

Reviewing Test Results

Risk Assessment

Problem Lists


Admission Orders

Selecting Clinical Services

Patients with confirmed COVID-19 illness are, as possible, admitted to COVID services and locations, which may be shared by more than one clinical service (e.g., General Internal Medicine and Pulmonary Medicine). Patients with suspected or resolved COVID-19 are typically admitted to an inpatient service befitting their primary hospital problem, but may, due to pandemic pressures, need to be admitted to an alternate specialty. It is important to confirm and enter the correct clinical service in an admission order.

Changes to COVID-19 results and illness in hospital can lead to an intra-facility transfer between services. Sometimes the receiving service does not get updated in a patient's encounter record, necessitating corrective action in order for inpatient census reports to remain accurate.

Inpatient Care



Intra-Facility Transfers

Mandatory Isolation

Mandatory Isolation for non-Compliant Patients


Follow-up for Pulmonary COVID Effects

Outpatient Care

Connect Care Updates