Minimum Use Norms

Improper or inconsistent clinical information system (CIS) use can compromise clinical service and safety. Accordingly, all CIS users share interest in peer-endorsed expectations of one another. "Minimum Use Norms" are about safe and equitable use of the CIS. They apply to all clinicians who see patients where Connect Care is the record of care. Clinicians may comply personally and directly. Alternately, they may participate in groups that ensure compliance as a team responsibility. 

The minimum use norms, together with practical tips and metrics, appear in:

Bottom Line

Connect Care users require (of one another) adherence to the following CIS minimum use norms wherever Connect Care is the record of care:


Adherence to minimum use norms by all Connect Care clinicians helps;

Promoting Compliance

Feedback about trends in norms compliance can help clinicians identify potential workflow challenges and consider options for optimizing both the user's experience and the quality of the health record. Connect Care dashboards are provided for both individuals and groups wishing to explore compliance with minimum use norms.

Failure to adhere to minimum use norms can represent a lapse of professionalism, non-compliance with medical staff bylaws or non-alignment with organizational policies. More importantly, workloads can be unfairly increased for colleagues, the work of health care teams can be frustrated and patient safety can be compromised. 

Significant and persistent non-compliance is evident to clinical leadership through minimum-use reports and is referred to Medical Affairs as appropriate.