Phases of Care

"Phases of Care" can send chills down the spine of Connect Care newbies. Stumbles with complex workflows often relate to a misstep somewhere along a Phases of Care continuum. It is very important that we get this right; where "we" includes all physicians. Phases of Care discipline is expected of surgeons and non-surgeons alike.

In short, a Phase of Care is an attribute, or property, of an order. We tend to think of orders in the present tense... we order because something is needed now. We also recognize orders needed soon, sometime, at a specific time, or contingent on a particular event. That's what Phase of Care helps with. Orders can be anchored to a contingent series of events.

Below are a few high-value resources that can help physicians heed Phases of Care (a great place to start is the short demo recorded by Darren Hudson). A detailed slide presentation focuses on the use of navigators to support appropriate phases of care, to help providers access pre- and post-op orders for patients moving through the continuum of care.