Personalization

Time invested setting up lists of common laboratory tests, medications, referrals, billings and other selectable items can dramatically speed information flows within the clinical information system (CIS). Similarly, adapting ordersets, order panels, smartsets and documentation tools to the needs of a local group can improve provider satsifaction, while avoiding excess information burdens.

But not everyone needs to spend time in order to reap the rewards. Clinical teams may agree to fine-tuned clinical content that would work best for them, then appoint individuals to do personalizations that are then shared back with the group.

Accordingly, personalization can proceed faster and with better results if it is backed with groupwork.

A personalization workshop is the best way to start one's personalization journey. Self-directed learning and peer-to-peer support help continue the journey.

  • Learning Dashboard - be sure to find and favourite-mark the "learning home dashboard" for your clinical area. This will have links to personalization guides for different clinical contexts (e.g., inpatient, outpatient). The guides cover the basics.
  • It's Possible Videos - the eLearning section ("WeLearning") of the Epic UserWeb has a series of short "It's Possible" instructional videos that include a number focused on personalization. These are especially helpful for introductions to more complex personalizations, like adjusting and saving OrderSets.

Subsections provide extra tips and suggestions for personalization that may not have been well covered in training.