Optimization Training

Optimization training explores workflow improvements that can increase user productivity and satisfaction post-launch. The Chief Medical Information Office (CMIO) has developed a four-fold optimization plan to foster continuous learning:

Users can combine facets of optimization from any section, in any order, to best meet their unique learning needs. In Self-Directed learning and SmartUser training, users can drive their own learning through the available resources and modules. In Reinforcement (personalization) and Direct Support, Medical Informatics Leads (MILs) and Medical Leaders help champion this learning for their users, while the CMIO Training team provides direct additional training or support.

Direct Support

Sessions or support are organized by the CMIO training team.  


Users reinforce their Basic training knowledge through self-directed just-in-time learning using prescriber-friendly resources.


Users reinforce their ability to personalize within Connect Care.


Users complete Epic’s online SmartUser (previously known as "Power User") training modules. SmartUsers can help themselves and their peers feel more confident and be more efficient in using Connect Care. The 1-hour long SmartUser classes are free, virtual, and led by an Epic trainer.


More information is available about opportunities and resources in each of the optimization sections. General questions can be directed to help.cmio@ahs.ca.