Arthur Child Launch Supports

The Tom Baker Cancer Centre is moving to a new facility called the Arthur J.E. Child Comprehensive Cancer Centre on November 2, 2024. Two inpatient units from Foothills Medical Centre will also move to Arthur Child. It will now be considered a separate facility from Foothills Medical Centre. With this move comes many workflow changes. A separate website outlines the changes and has links to resources. 

Support for Arthur Child prescribers and consultants via a Virtual Drop-in Centre is available from mid-October to December 2024. This virtual help is via an ongoing Zoom call, which allows for screen sharing and allows users to either join an existing group discussion or an individual "break-out" session. 

To access the Virtual Drop-in Centre, go to virtualhelp.connect-care.ca using a computer or smartphone, or via the QR code provided in the poster using a smartphone camera for audio-only help. From a computer, you can show your desktop if required, and, if your computer does not have a microphone, there is an option to have the Zoom session call your smartphone. The Virtual Drop-in Centre will be available during the below times.

Note that, if you attempt to access the Virtual Drop-in Centre outside of the above noted hours, Zoom will say "waiting for host to start meeting"; if you require support outside these hours, please call the IT Service Desk & Solution Centre at 1-877-311-4300 (#1 for Connect Care).