Launch 9 Updates - October/November 2024

This page gathers the number of updates going live around Connect Care Launch 9 that affect both new and previously launched Connect Care prescribers. This page will be updated with any additional items, and flagged as needed on the Connect Care Support Blog channel (consider subscribing to receive new blog posts directly to your email). 

For Launch 9 prescribers requiring help, please see the Launch Supports page for general launch support information, the Corrections Health Services page for Provincial Corrections Health Services (PCHS) workflows, or the Continuing Care page for Continuing Care (i.e., Home Care, Supportive Living, and Long-term Care) workflows. Launch-specific issues are also flagged during the launch support period on the Connect Care Support Blog in daily "Hot Topics" posts, with links to helpful information.

For Launch 1-8 Connect Care Prescribers: Changes related to admitting from/discharging to the Continuing Care facilities launching in North and Edmonton Zones (click to expand/collapse)

Admissions from newly launched Continuing Care sites

The admission workflow involving patients coming from launching Continuing Care facilities to Acute Care and the Emergency Department will change. Prior to Launch 9, patients arrived with paper MARs as their home medication lists. This information was entered into the Connect Care BPMH. After Launch 9, you may encounter different scenarios when admitting patients from

Discharges to Continuing Care 

All discharges to Continuing Care sites should happen in the IFT section of the Discharge Navigator, or the Disposition Tab for Emergency Departments. The navigator will know whether the facility has an AHS or community pharmacy, and will provide the correct tools for this process.

For ALL Connect Care Prescribers: Changes to disposition selection in Discharge order for all IFTs (click to expand/collapse)

The "Disposition" field in the Discharge order is required to be documented upon actual discharge. Previously, if the wrong disposition was selected it created issues with printing the appropriate discharge/transfer documents (i.e., AVS), which impacted discharging the patient in a timely manner.

To simplify the selection process and prevent issues from occurring, as of October 30, all transfer dispositions will be removed from the disposition picklist (dropdown menu accessed via the magnifying glass icon in the search field) and replaced with one transfer disposition called "Transfer to Another Facility". This new disposition should be used for ALL interfacility transfers (IFTs) to other hospitals including rehab, mental health, long-term care/Continuing Care, acute care and correctional health locations. The actual destination type and destination location will be captured in the Discharge Form (by unit clerk or nursing) upon actual discharge. The new disposition is also available as a new speed button, to the right of the search field (click here to see screenshot). 

All other discharge dispositions (e.g., for patients who have died, left without discharge, AMH dispositions, and patients dismissed from the ED that have not been admitted) have also been simplified, and remain available in the disposition dropdown menu.

For ALL Connect Care Prescribers: Changes related to Population and Public Health programs joining Connect Care (click to expand/collapse)

Connect Care Launch 9 includes several Population and Public Health (PPH) Programs. For more information, see the PPH Information package.