Connect Care Spring 2026 Upgrade
The Spring 2026 Upgrade to the Connect Care clinical information system will occur on May 14, with changes to most Connect Care applications. These changes are primarily enhancements and will affect all prescribers using Connect Care. Users can preview the upgraded applications in the PLY/PLY2 environment and practice their workflows starting May 1.
Please see the below sections for details on how to find information on the changes.
What's New
For this upgrade, a new tool will be used to communicate the changes. Rather than providing links to various PDFs that summarize changes by context/specialty, information on the changes will be available directly within Connect Care under a "What's New" feature. Starting April 30 and for 4 weeks post-upgrade, users will see a "What's New" notification (purple megaphone icon) in their home workspace; clicking this will take the user to a summary of changes relevant to them. Content that is seen will be based on the areas that the user visited in the 6 weeks prior to the notification.
Key Changes
BPMH Changes
Details to be added soon.
ED Downtime Tracking Board
Details to be added soon.
Anesthesia L&D Face Time Reminder
Change: With the Spring 2026 upgrade, hourly mobile push notifications for Face Time with labour epidural patients will be turned on by default. Anesthesia clinicians will receive a Haiku push notification when 3 or more hours have passed since a Face Time event, Anesthesia Start, or Analgesia Start event was documented for a labour epidural patient.
Background: In the US, the Society for Obstetric Anesthesia and Perinatology (SOAP) recommends that anesthesia clinicians round on labour epidural patients every 3-4 hours to support effective pain management and early identification of epidural complications. Because a single anesthesia clinician often covers multiple epidural patients on an L&D unit, it can be challenging to keep track of when each patient was last seen.
Turning notifications off: Since these guidelines are not followed in Canada, clinicians will be able to turn these notifications off. To stop receiving them, clinicians can go to their mobile notification settings, find Anesthesia L&D Face Time Reminders, and disable these push notifications. For instructions, see the guide:
Guide: Anesthesia Provider - Haiku for iOS Users [to be updated closer to upgrade]